If you KNOW HOW AND WHAT TO ASK

The Five-Second test — also known as “timeout test,” “exposure test” and/or “memory test” — is one of the easiest and most convenient rapid testing methods available.  Displaying a visual or informational design for five seconds and asking what aspect(s) were recalled most easily or vividly can help pinpoint (a) what stands out most about a design or product, and (b) how the viewer’s perception of the overall design is impacted.

However, the method’s value can be compromised by ignoring its restrictions, and by designing the tests to encourage empty or unhelpful responses.  After participating in dozens of such tests using widely available unmoderated testing tools, I found myself giving far too many responses like “I have no way of knowing this” or “I cannot answer this after only 5 seconds of exposure” — and getting far too many similar responses to my own tests.

Convinced there was a better way, I set out to examine the method more closely — how it become an established UX method, how it has evolved in light of new technologies, and whether users are using the tools effectively. – Read More –