Process

March 15, 2015

Everyday UX improvements

I’ve been told 5 years marks an achievement in a career, and I want to share my everyday observations about how I’ve become a better designer by watching others around me and learning good behaviors from my peers. I’ve learned many of these from missteps in my career, and I’ve kept them short to show how I’ve came across these (please feel free to leave a comment if you would like me to elaborate more on some of these behaviors). – Read More –

March 3, 2014

UX Design and Agile: Integration User Experience Activities

There has been much discussion lately on how to start integrating user experience activities into the agile way of developing software (you can take a look at this article from UXmatters and LinkedIn discussion). While both development and user experience may have the best interests of users and the business in mind, their approaches to solving problems can vary greatly. From my experience working in agile, I find that there are ideas that can be used from both sides to help get a design specified and implemented (as I have worked in both agile and waterfall development environments). – Read More –

October 3, 2013

Finding UX Hope for Greener Lawns

My family and in-laws work for Montreal City Council. I like this city. It’s my city. Even if it hasn’t been at its best recently, I like working here and I take care of the area I live in.

A few weeks ago, I had the pleasure of sitting down with my in-laws, who had invited some colleagues around for a birthday celebration. Little by little, I took the opportunity to discuss their work processes and their decision-making strategies. All were extremely inspiring topics, enjoyed with an enormous cake and plenty of coffee.

As we discussed projects that had undergone a change in working methods, the author of this note, your user experience architect, was intrigued by a pretty captivating anecdote. Two of the civil servants in the room had been given the task of redeveloping the footpaths in a park, when the construction of a new administrative building meant they needed to be reconfigured. The concrete paths had been done away with, and they had to find a solution that would create a pleasant and efficient walking experience for park users. – Read More –

September 23, 2013

Lean UX: Why It Can Fail So Miserably

Lean UX has definitely been a fashionable word within the UX world in 2012 and 2013. But like anything that quickly becomes a buzzword, it can often become misunderstood and translated into something completely different. I am not claiming to be an expert of Lean UX, but have seen environments where these tools have thrived but have also seen them fail. – Read More –

September 23, 2013

A UX Design Process without Technology

One of the skills I’ve found to work well in the realm of user experience, is not using technology to help in the UX design process. It seems a little counter-intuitive, as at the heart of our trade is the use of technology. But if we reframe our design thinking without the constraints of our technology-based tools for design, we’ll end up focusing more on the real issues and pain points people have with the technology we end up making. I’ve distilled the essence of these thoughts below. – Read More –